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DriveAxis Engineering & Technical Services

From project specification and custom engineering to on-site commissioning and 24/7 lifecycle support — our services are designed to maximize the performance and uptime of your automation investment.

Project Engineering

Our application engineers review your P&ID, single-line diagram, or functional specification and design a complete PLC and drive package — including I/O configuration, drive sizing, panel layout, and control logic documentation. All designs are verified to IEC 61439 and UL 508A standards.

  • Custom I/O configuration and drive sizing
  • Control panel layout and thermal analysis
  • IEC 61131-3 PLC programming (ST, FBD, LD)
  • FAT documentation and witness testing

Commissioning & Start-Up

Factory-trained field service engineers available in 60+ countries provide on-site commissioning, VFD parameter optimization, servo tuning, PLC logic verification, and integration testing. We ensure your automation system performs to specification before handover.

  • On-site VFD commissioning and motor tuning
  • PLC I/O checkout and logic verification
  • Communication network validation
  • Performance acceptance testing (PAT)

24/7 Technical Support

Our multilingual technical hotline is staffed by licensed electrical engineers with an average first-response time under 2 hours. For critical production environments, our emergency dispatch program deploys field engineers within 48 hours to any location worldwide.

  • 24/7 multilingual technical hotline
  • <2 hour average first-response time
  • Remote diagnostics via VPN tunnel
  • 48-hour emergency field engineer dispatch

Training & Certification

Annual training programs certifying over 10,000 engineers worldwide in DriveAxis product application, PLC programming, drive parameter optimization, and functional safety. Available as on-site, regional center, or online instructor-led sessions.

  • PLC programming (IEC 61131-3)
  • VFD application and parameter tuning
  • Functional safety (SIL/PL) workshops
  • Certified completion certificates

Preventive Maintenance

Scheduled preventive maintenance programs extend equipment life and prevent unplanned downtime. Our service engineers conduct thermal imaging, vibration analysis, capacitor health checks, and firmware updates — with full reporting and next-service recommendations.

  • Annual drive health inspection
  • Capacitor and fan replacement programs
  • Firmware upgrade and security patching
  • Thermal imaging and vibration analysis

Spare Parts & Retrofit

Over 2,000 critical spare part SKUs held in regional stock for same-day dispatch. Our retrofit engineering team provides drop-in replacement solutions for legacy drives and PLCs — maintaining your existing panel layout while upgrading to current-generation technology.

  • 2,000+ SKUs in regional stock
  • Same-day dispatch for critical spares
  • Legacy drive retrofit programs
  • Panel modification and rewiring support
60+ Countries with Field Service
<2h Avg. First Response Time
10,000+ Engineers Trained Annually
6,000+ Custom Projects Delivered

Need Engineering Support for Your Next Project?

Our technical team is ready to discuss your automation requirements — from initial specification through long-term lifecycle management.

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