From project specification and custom engineering to on-site commissioning and 24/7 lifecycle support — our services are designed to maximize the performance and uptime of your automation investment.
Our application engineers review your P&ID, single-line diagram, or functional specification and design a complete PLC and drive package — including I/O configuration, drive sizing, panel layout, and control logic documentation. All designs are verified to IEC 61439 and UL 508A standards.
Factory-trained field service engineers available in 60+ countries provide on-site commissioning, VFD parameter optimization, servo tuning, PLC logic verification, and integration testing. We ensure your automation system performs to specification before handover.
Our multilingual technical hotline is staffed by licensed electrical engineers with an average first-response time under 2 hours. For critical production environments, our emergency dispatch program deploys field engineers within 48 hours to any location worldwide.
Annual training programs certifying over 10,000 engineers worldwide in DriveAxis product application, PLC programming, drive parameter optimization, and functional safety. Available as on-site, regional center, or online instructor-led sessions.
Scheduled preventive maintenance programs extend equipment life and prevent unplanned downtime. Our service engineers conduct thermal imaging, vibration analysis, capacitor health checks, and firmware updates — with full reporting and next-service recommendations.
Over 2,000 critical spare part SKUs held in regional stock for same-day dispatch. Our retrofit engineering team provides drop-in replacement solutions for legacy drives and PLCs — maintaining your existing panel layout while upgrading to current-generation technology.
Our technical team is ready to discuss your automation requirements — from initial specification through long-term lifecycle management.
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